For tenants and guarantors
Your reference, done on your phone in about 10 minutes.
The landlord or agent sends you a link. Here’s what to have ready, and what happens next.
Have these ready
What you’ll need
- Where you’ve lived for the last 5 years, and for each home you rented, the landlord’s or agent’s name and email
- Your employer’s contact: usually your manager or HR, with their work email
- Your last 3 months of bank statements (a PDF from your banking app, or a photo of each page)
- Your last 3 payslips if you have them, or your accounts if you’re self-employed
What happens
From link to decision
- Agree to the checksYou read what we do and agree before anything starts.
- Fill in the formOne step at a time. Take photos of documents straight from your phone.
- We contact your refereesYour employer and landlords get a short online form by email.
- The landlord decidesThey get a report with the result and the reasons. The decision is theirs.
Questions
Tenants and guarantors ask
Do I pay anything?
No. The landlord or letting agent pays. In England tenants can’t be charged for referencing.
How long does it take?
About 10 minutes on your phone. It saves as you go, so you can stop and come back to the same link.
Will the credit check affect my credit score?
No. It is a search for a tenancy, not an application for credit, and other lenders can’t see it.
I’m a student or not working. Can I still rent?
Yes. Without an income you’ll usually need a guarantor (someone who agrees to pay the rent if you can’t), and a clear credit history. You can name your guarantor on the form.
Who sees my information?
Only us and the landlord or agent you applied to, for this tenancy. Your documents are deleted 6 months after you apply.
How we use your information: privacy notice.